Last updated: February 12th, 2024.

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This Privacy Policy outlines how Rachel Prabhu, registered Licensed Clinical Social Worker (#101362), ("we", "us," or "our") collects, uses, and protects your personal information when you visit Rachel Prabhu, LCSW (“site” or “website”) and use my services hosted by Wix.

 

1. Information I Collect

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a. Personal Information: When you visit my website, I may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide through contact forms, appointment scheduling, or messaging features.

 

b. Usage Information: I may also collect non-personal information about your interactions with my website, such as your IP address, browser type, device information, and pages visited, to analyze website performance and improve user experience.

 

2. Cookies

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This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit Wix's Cookie Policy page.

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These functional and required cookies are always used, which allow Wix, my hosting platform, to securely serve this website to you.

 

The analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

 

3. How Your Information is Used

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a. To Provide Services: I may use your personal information to provide you with therapy services, respond to inquiries, schedule appointments, and communicate with you about your treatment.

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b. To Improve My Services: I may use usage information to analyze website traffic, track user interactions, and identify areas for improvement to enhance the quality of my services.

 

4. Data Security

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a. Security Measures: I am committed to ensuring the security of your personal information and have implemented appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of data.

 

b. Third-Party Services: While I take reasonable precautions to secure your data, it's important to note that my website is hosted by Wix, and I rely on third-party service providers for website hosting, messaging, and appointment scheduling. While these providers implement security measures to protect data transmission and storage, I cannot guarantee the security of data transmitted through these services.

 

5. Data Sharing

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a. Third-Party Disclosure: I do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill the purposes outlined in this Privacy Policy.

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b. Service Providers: I may disclose your personal information to trusted third-party service providers who assist me in operating my website, conducting my business, or providing services to you, provided that such parties agree to keep your information confidential and use it only for the purposes for which I have engaged them.

 

6. Your Rights

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a. Access and Correction: You have the right to access, correct, or update your personal information at any time by contacting us using the contact information provided below.

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b. Data Deletion: You may request the deletion of your personal information from my records, subject to any legal or regulatory obligations that require me to retain certain data.

 

7. Children's Privacy

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a. My services are not intended for individuals under the age of 18 without parental/guardian consent, and I do not knowingly collect personal information from children without parental/guardian consent.  If you believe that I have inadvertently collected personal information from a child without proper consent, please contact me immediately, and I will take steps to remove such information from my records.

 

8. No Therapist-Client Relationship

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a. No Therapist-Client Relationship: Please be aware that the use of this website, including any communication through messaging features, appointment scheduling, or contact forms, does not establish a therapist-client relationship with Rachel Prabhu, LCSW.

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While information provided on this website may pertain to psychotherapy services and mental health resources, engaging with the website does not constitute or imply the formation of a professional relationship. Any information provided on this website is for informational purposes only and should not be construed as professional advice, diagnosis, or treatment.

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If you are seeking therapy services, please contact Rachel Prabhu directly to schedule an appointment and establish a formal therapist-client relationship. Therapy services are provided in accordance with applicable laws and regulations governing the practice of clinical social work.

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b. Client Privacy Policy: Please note that the privacy policy outlined here applies to general website visitors and users. Clients of Rachel Prabhu, will receive a separate and detailed privacy policy as part of their intake paperwork. This client-specific privacy policy will outline additional information about how personal information is collected, used, and protected during the course of therapy sessions and will address specific confidentiality and privacy considerations related to the therapeutic relationship.

 

9. Changes to this Privacy Policy

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a. I reserve the right to update or change this Privacy Policy at any time, and any changes will be effective immediately upon posting on this page. I encourage you to review this Privacy Policy periodically for any updates.

 

10. Contact Me

If you have any questions or concerns about my Privacy Practices or would like to exercise your rights regarding your personal information, please email me at rachelprabhulcsw@gmail.com. 

 

By using my website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.